Product Lead
with Yapster
At a glance

Retail & hospitality tech start-up. Our mission is to empower people working in roles previously untouched by decent enterprise technology.

Salary: Circa £70-£90,000 basic salary depending on experience
 
Market: SaaS / Messenger App
Stage: Hyper Growth
Company size: 40+
Office: Soho, London
Founded: 2015
Website > https://www.yapster.info/
Highlights
The
Job title:
Product Manager
Company:
Yapster
What they do: 

 

Yapster’s mission is to empower people working in roles traditionally underserved by productivity-boosting enterprise software. We’re already working with some of the best names around - think Ann Summers, Caffe Nero, Krispy Kreme, and Next - to do just that. 

What you'll do: 
 

Customers are central to everything we do at Yapster. As part of the Development Team, you will be responsible for defining the why, when and what of the product that needs to be built and leading the product cycle from conception to launch.

Growth potential: 
 

The role offers unlimited and fast growth, we're gearing up for rapid growth across Europe and the US - this role will lead into a Head Product position. 

Full Job Description

Product Manager

Overview

Customers are central to everything we do at Yapster. As part of the Development Team, you will be responsible for defining the why, when and what of the product that needs to be built and leading the product cycle from conception to launch.

  • 28 days annual leave

  • Opportunities for flexible working 

  • Regular social events and opportunities for personal development

  • Fun office in the heart of Soho

About us:

Yapster’s mission is to empower people working in roles traditionally underserved by productivity-boosting enterprise software. We’re already working with some of the best names around - think Ann Summers, Caffè Nero, Krispy Kreme, and Next - to do just that. After closing a significant round of private investment, we’re gearing up for rapid growth through 2020 and beyond. With your help, our mobile messaging platform will be used and loved by millions of frontline workers across the world in the coming years.

 

Based in the heart of Soho, we’re a friendly, canine loving, fun team united by a passion for building a first class product and company culture. You can expect to work alongside people (and dogs) who are:

  • Smart - An expert in their field who knows what’s what

  • Savvy - Knows just what to say and do, and has a knack for simplifying mind-boggling concepts

  • Dogged - Tenacious in the face of adversity. No problem is too big to solve

  • Unselfish - A true team player who gives credit where credit’s due

  • Cheerful - When life gives them lemons, they’ll make lemonade

Main responsibilities: 

  • Collaborate with various stakeholders to research, define and detail market and user specific needs and requirements

  • Learn and understand business challenges and be the go to person for defining them into a roadmap

  • Requirements gathering and management of all possible user stories and initiatives

  • Detail oriented amongst the product life cycle

  • Clear demonstration of value delivery against KPIs 

  • Validate ideas and concepts through user and stakeholder feedback

  • Manage the product development process, including prioritisation, communication and testing in an agile way

  • Support a continuous development release schedule to launch new features in a timely and efficient manner

User Experience:

  • Ability to conceptualise an abstract idea and turn it into user-friendly features based on use cases

  • Work with UX to ensure consistent brand representation throughout the customer experience

     

  • Qualities we're looking for: 

Critical Soft Skills

  • Strong communication skills, both written and verbal, to support the business

  • Must be efficient, detail-oriented, highly organised, with the ability to manage multiple deadlines spreading across a variety of topics

  • Proficient project management skills to ensure organised, on-time delivery across both technical and non-technical teams

  • Experience building strong, collaborative relationships with business partners and customers

  • Demonstrated experience managing stakeholder needs against limited resources, whilst maintaining buy-in

Product Skills

  • 5-6 years of professional experience in a product management capacity with a software development company or start-up

  • Deep knowledge of the way users use and don't use Apps

  • Experience building roadmaps for consumer-facing products

  • Ability to quickly understand, simplify, internalise and communicate complex or technical concepts

  • Emphasis on user-driven product design and data-driven refinement

  • Strong rapport with software engineers and a deep understanding of the full software-development lifecycle (agile experience a plus)

  • High level of comfort pulling and analysing data to look for trends and problems

See our video on what it's like working here >>

How to apply...

Full managed

 

We take care of the entire process for you so we can manage and remove poor experiences like ghosting, no feedback, no updates and so on.

 

All you have to do is let your Relationship Manager know you’re interested, ask them any questions you have and they will take care of the rest.

Straight to the front

From there, what’s next is super simple 

 

If you like the initial sound of the company/ role. We then act as your “in” with them and set up an initial phone chat with you and the Hiring Manager there. 

 

The chat will be pretty informal and should only last 10-15 minutes - It's a fact find for both of you. 

 

More than prepared 

 

Before the call we will send you EVERYTHING you'll need to know about the company / who they are looking for / format of the call and so on. 

 

You will be fully prepared and know what to expect at every stage.