Product Manager

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Overview

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Customers are central to everything we do at Yapster. As part of the Development Team, you will be responsible for defining the why, when and what of the product that needs to be built and leading the product cycle from conception to launch.

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• 28 days annual leave

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• Opportunities for flexible working 

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• Regular social events and opportunities for personal development

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• Fun office in the heart of Soho

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About us:

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Yapster’s mission is to empower people working in roles traditionally underserved by productivity-boosting enterprise software. We’re already working with some of the best names around - think Ann Summers, Caffè Nero, Krispy Kreme, and Next - to do just that. After closing a significant round of private investment, we’re gearing up for rapid growth through 2020 and beyond. With your help, our mobile messaging platform will be used and loved by millions of frontline workers across the world in the coming years.

 

Based in the heart of Soho, we’re a friendly, canine loving, fun team united by a passion for building a first class product and company culture. You can expect to work alongside people (and dogs) who are:

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• Smart - An expert in their field who knows what’s what

• Savvy - Knows just what to say and do, and has a knack for simplifying mind-boggling concepts

• Dogged - Tenacious in the face of adversity. No problem is too big to solve

• Unselfish - A true team player who gives credit where credit’s due

• Cheerful - When life gives them lemons, they’ll make lemonade

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Main responsibilities: 

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• Collaborate with various stakeholders to research, define and detail market and user specific needs and requirements

• Learn and understand business challenges and be the go to person for defining them into a roadmap

• Requirements gathering and management of all possible user stories and initiatives

• Detail oriented amongst the product life cycle

• Clear demonstration of value delivery against KPIs 

• Validate ideas and concepts through user and stakeholder feedback

• Manage the product development process, including prioritisation, communication and testing in an agile way

• Support a continuous development release schedule to launch new features in a timely and efficient manner

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User Experience:

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• Ability to conceptualise an abstract idea and turn it into user-friendly features based on use cases

• Work with UX to ensure consistent brand representation throughout the customer experience
  
   

• Qualities we're looking for: 

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Critical Soft Skills

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• Strong communication skills, both written and verbal, to support the business

• Must be efficient, detail-oriented, highly organised, with the ability to manage multiple deadlines spreading across a variety of topics

• Proficient project management skills to ensure organised, on-time delivery across both technical and non-technical teams

• Experience building strong, collaborative relationships with business partners and customers

• Demonstrated experience managing stakeholder needs against limited resources, whilst maintaining buy-in

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Product Skills

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• 5-6 years of professional experience in a product management capacity with a software development company or start-up

• Deep knowledge of the way users use and don't use Apps

• Experience building roadmaps for consumer-facing products

• Ability to quickly understand, simplify, internalise and communicate complex or technical concepts

• Emphasis on user-driven product design and data-driven refinement

• Strong rapport with software engineers and a deep understanding of the full software-development lifecycle (agile experience a plus)

• High level of comfort pulling and analysing data to look for trends and problems

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See our video on what it's like working here >>

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