Release date : 11/01/2019
Company: London Resident Club
Job position: Sales Manager
Start Date: ASAP
Job profile - early version
About The London Residents Club:
The London Residents Club (LRC), is a short-term rental management company with a strong focus on guest hospitality and our service to our client owners. In essence, we help property owners let their property through platforms such as The Plum Guide, Airbnb and Booking.com, achieving desirable yields while retaining the flexibility to stay in their home whenever they like.
On the guest side, we provide unique, characterful, well-located properties with all the comforts of a hotel.
We are a young, fast-growing company and have further ambitions for expansion over the next two years. In our 3 years of trading, we have looked after 100s of properties, acquired another company and have built a team of 40+ staff.
If you would like to join a small team in a growing business, with exciting prospects, this could be the startup for you!
Sales Manager Role Purpose:
To own the entire client acquisition process, to grow The London Residents Club’s portfolio of prime London homes at a sustainable rate. We want to scale the company while still maintaining our boutique feel and high level of service.
You will relish working to ambitious “new homes” targets and working collaboratively with the reservations & onboarding teams. We will provide you with the resources to fulfil your role including a budget and a team.
In summary, we are seeking a candidate who is great with people, has a good network, is digital marketing (outbound & inbound)/social media savvy and is able to create and run marketing campaigns independently. This opportunity is for a mid-level sales professional, but there is scope for the right candidate to take a senior Head of Sales role in 6 - 12 months.
Sales Manager Key Responsibilities:
Be proactive and organised when managing and replying to leads
Be the face of LRC - the way you act in your initial dealings will set the tone for the rest of the contract
Proactively manage all “organic” new business coming in from referrals and website traffic
Manage clients’ expectations and adopt the “undersell, overdeliver” mantra
Be selective: we are looking for prime, well-located properties with good availability
Collaborate with our Onboarding Manager and Revenue Manager to coordinate the onboarding process, e.g. sales collateral, booking photographers, collation of onboarding information etc
Be self-motivated and autonomous
Be accountable and take responsibility for your decisions
Be confident working towards targets
Speak up and drive process improvements and change
Help create and implement a digital marketing roadmap in order to generate leads in line with our sales targets
Be involved in outbound marketing through Facebook, Google and postal means
Generate content for inbound leads using our blog and email marketing channels
Reporting to: The two Co-Founders
Base - £22,500 OTE - £40,000 (target-based)
25 days holiday (plus public holidays)
Weekly fruit delivery
Regular team outings
Work from home if you need to
Bean to cup coffee machine for all those coffee lovers out there
Computer literate - G-Suite, MailChimp, Facebook Ad Manager, Google Ads
Excellent communication and management skills
Strong attention to detail
Strong work ethic
Enthusiastic, efficient and proactive
Nice to have Skills:
Experience in Facebook Ad Manager, Google Ads, Podio
Graphic Design - InDesign, Canva