City Manager
Salary: £25,000 - £45,000+
Market: PropTech / Hospitality / Airbnb Management
Company size: 25+
Stage: Rapid Growth / VC Backed
Founded: 2015
With
The
Highlights
Job title:
City Manager
Company:
Pass The Keys / https://www.passthekeys.co.uk/
What they do: 
Pass The Keys provide a hassle free Host-Service around the globe using the concept of the sharing economy. Through an efficient use of vacant housing space, we make the world a better place and give hosts and guests a chance to live a more exciting adventure.

We are UK's leading Airbnb management service based in Moorgate, London and operating in London, Bath, Brighton, Bristol, Cambridge, Edinburgh, Manchester and Oxford.
Location:
London / Manchester / Bristol / Bath / Cambridge
What you'll do: 
 

You will report directly to the Expansion Manager and will have the once in a lifetime opportunity to grow and develop a new city - your city - with the support of our HQ. 

 

You will start ground up and learn every single function of the business. This will help you thoroughly understand what success looks like in all roles and subsequently train and manage the staff you will hire as your city grows. 

Full Description
City Manager with Pass The Keys 

 

ABOUT PASS THE KEYS

Our mission is to provide a hassle free Host-Service around the globe using the concept of the sharing economy. Through an efficient use of vacant housing space, we make the world a better place and give hosts and guests a chance to live a more exciting adventure.

We are UK's leading Airbnb management service based in Moorgate, London and operating in London, Bath, Brighton, Bristol, Cambridge, Edinburgh, Manchester and Oxford.

Our offer is a hassle-free Airbnb management service. "Pass the keys; we do the rest." Our clients can rent their properties on a short term basis when they are not at home and earn some extra income while they are away. We create more opportunities for Airbnb users to explore the world and go on a new adventure more frequently.

We believe that our experience and technology helps us to create the most profitable offers for our clients and a 5-star experience for our guests.

 

 

Who We Are

Pass the Keys is a fast-growing short-let management company. We manage hundreds of properties on Airbnb, Booking.com and Homeaway across 10 cities in the UK. We are looking for an entrepreneurial and enthusiastic person to manage our operations in London. This job will give you complete ownership and will help you outgrow your competence in general management, operations, financial management, customer service, sales and marketing. You will also learn a great deal about property management, holiday lets and the short-term let world.

 

Who We Want

  • Are you interested in a wide variety of business areas, particularly General Management, Operations, Finance, Customer Service, Sales and Marketing?

  • Are you someone who is highly entrepreneurial and loves the idea of building something from scratch?

  • Are you interested in the hospitality & tourism sector and are you looking forward to putting your ideas into practice?

  • Are you self-driven, dynamic and possess outstanding organisational skills?

  • Do you love working with people, for example winning clients or leading teams?

  • Are you willing to roll up your sleeves in order to build and establish a city?

If so, we might have the right opportunity for you! We are looking for a talented candidate to join our team.

 

You will report directly to the Expansion Manager and will have the once in a lifetime opportunity to grow and develop a city - your city - with the support of our HQ. 

 

What You Will Be Doing:

  • You will start ground up and learn every single function of the business. This will help you thoroughly understand what success looks like in all roles and subsequently train and manage the staff you will hire as your city grows. 

  • With the experienced support of the HQ (been there, done that!), establish the city centre with full ownership of the P&L statement

  • Manage day-to-day operations, including on-the-ground teams, local suppliers and stock

  • Build and nurture trusting relationships with our Hosts. Help them make the most of our service and help with any issue that may arise

  • Onboard new properties, educate our Hosts on our service and coordinate on-the-ground teams to set up the property for success

  • Liaise with sales and marketing departments to increase the customer base 

  • Help with marketing initiatives, including events. Find business development opportunities

  • As the business expands, hire teams to gradually delegate your initial responsibilities

 

Benefits

 

  • Salary: £25k-£30k initial salary with an uncapped bonus depending on your city’s profit.

  • Option to either work from home while you grow your team or rent a co-working space

  • Start: soon

 

Requirements:

  • Bachelor's degree

  • A minimum of 3 years of relevant working experience (e.g. general management, consulting, finance, operations)

  • Strong qualitative and quantitative reasoning, as well as great “people” skills

  • Advanced knowledge of Microsoft Office package and Google G Suite

  • Interest in real estate, hospitality, tourism and startups

  • Excellent English written and spoken communication skills. Local knowledge is required

  • Experience hosting or staying at AirBnb or HomeAway flats is a plus

  • Availability to work flexible hours

Benefits:

  • Salary: £25k-£30k initial salary depending on your city’s profit 

  • Option to either work from home while you grow your team or rent a co-working space 

  • Start: soon

What's next?
Chat with your Relationship Manager.
 
Ask any questions you may have.
Interested?
They will guide you through the process.
Not quite the one for you?
They will explore other options for you that may be a better fit for you.